How It Works
How It Works – KreativKart
At KreativKart, we have designed our ordering process to be simple, transparent, and customer-friendly. Since we specialize in customized and made-to-order products, each order follows a carefully planned workflow to ensure accuracy, quality, and customer satisfaction. This page explains how our process works—from selecting a product to receiving your personalized creation at your doorstep.
Step 1: Browse and Choose Your Product
Start by exploring our collection of personalized and customized products on the KreativKart website. Each product page provides clear information about:
Product features and specifications
Customization options available
Image upload requirements
Estimated processing and delivery time
Take your time to review the details and select the product that best suits your occasion, whether it’s a birthday, anniversary, wedding, celebration, or corporate gift.
Step 2: Customize Your Product
Once you have selected a product, you can begin the customization process directly on the product page.
Upload Images
Customers can upload images during checkout. For best results, we recommend using high-resolution images with good lighting. Clear images ensure better print quality and a more refined final product.
Add Text and Instructions
You may also add names, dates, messages, or special instructions depending on the product. Please ensure that spelling, alignment preferences, and any special requests are clearly mentioned.
Review Before Submission
Before proceeding to payment, carefully review all uploaded images and customization details. Since products are made-to-order, accurate inputs are essential for achieving the desired result.
Step 3: Place Your Order Securely
After completing customization, proceed to checkout to place your order.
Select your preferred payment method
Enter accurate shipping and contact details
Review the order summary carefully
Once payment is successfully completed, you will receive an order confirmation via email or SMS. This confirms that your order has been successfully placed and is queued for processing.
Step 4: Design & Planning
After your order is confirmed, it is forwarded to our design team. This stage is crucial, as all products are created based on customer-provided inputs.
During this phase:
Our designers carefully arrange images and text
Layouts are optimized for clarity and aesthetics
Customization instructions are reviewed for accuracy
If any clarification is required, our support team may contact you before proceeding further. Prompt responses help avoid delays in production.
Step 5: Production of Your Customized Product
Once the design is finalized, your product enters the production stage.
Products are crafted using quality materials
Printing and finishing are handled with precision
Each item is produced individually, not in bulk
Because products are customized, production times may vary slightly depending on complexity and order volume.
Step 6: Quality Check
Before dispatch, every product goes through a quality inspection to ensure:
Correct customization
Proper alignment and finishing
Absence of visible defects or damage
This step helps us maintain high standards and reduce the likelihood of errors.
Step 7: Packaging and Dispatch
After quality checks, your product is securely packaged to prevent damage during transit. We partner with reliable courier services to ensure safe and timely delivery.
Once dispatched:
You will receive a tracking link via email or SMS
You can monitor the delivery status in real time
Shipping timelines may vary based on location and courier service availability.
Step 8: Delivery to Your Doorstep
Your customized product is delivered to the address provided during checkout. Please ensure that the address and contact number are accurate to avoid delivery delays.
If you encounter any issues during delivery, our support team is available to assist you.
Important Things to Know
Customized Products
All KreativKart products are personalized and made-to-order. This means that once production begins, changes or cancellations may not be possible.
Image Responsibility
The quality of the final product depends heavily on the images provided by the customer. KreativKart is not responsible for output issues caused by low-quality or incorrect image uploads.
Communication
If our team requires clarification regarding your order, we may reach out via email or phone. Delayed responses may result in processing delays.
Bulk and Corporate Orders
For bulk or corporate gifting requirements, the process may vary slightly. Customers are encouraged to contact us directly with details such as quantity, timeline, and customization requirements. Our team will provide personalized assistance and pricing for such orders.
Our Commitment to a Smooth Experience
At KreativKart, we understand that customized products often carry emotional value. That is why every step of our process is designed with care, precision, and transparency. From the moment you place an order to the time it arrives at your doorstep, our goal is to deliver a product that reflects your memories and emotions beautifully.
Need Help at Any Step?
If you have questions or need assistance at any stage of the process, please visit our Contact & FAQ page or reach out to us directly. Our support team is always happy to help.
Thank you for choosing KreativKart. We look forward to creating something truly special for you.