Privacy Policy – Piyush Enterprises

At Piyush Enterprises, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our services. By accessing or using the Piyush Enterprises website, you agree to the practices described in this policy.

1. About Piyush Enterprises

Business Name: Piyush Enterprises
Owner / Authorized Representative: Bijoy Mandal

Registered & Communication Address:
B-598, Vasant Kunj Enclave,
South West Delhi – 110070,
India

Contact Email: piyushenterprises.help@gmail.com

Contact Number: +91 8383080639

Piyush Enterprises operates as an online platform offering customized and made-to-order products based on customer-provided images, text, and personalization details.

2. Information We Collect

We collect information only as necessary to provide our services, process orders, and communicate effectively with customers.

2.1 Personal Information

When you place an order or contact us, we may collect:

Full name
Email address
Phone number
Billing and shipping address
Payment-related information (processed securely via third-party payment gateways)

2.2 Order and Customization Information

To fulfill customized orders, we may collect:

Uploaded images or files
Text, names, dates, or messages provided for personalization
Product preferences and customization instructions

2.3 Technical and Usage Data

When you visit our website, we may automatically collect:

IP address
Browser type and device information
Pages visited and time spent on the website
Referring URLs

This information helps us improve website performance and user experience.

3. How We Use Your Information

Collected information is used strictly for legitimate business purposes, including:

Processing and fulfilling orders
Customizing and producing products
Sending order confirmations, updates, and support responses
Providing customer service
Improving website functionality and content
Preventing fraud, misuse, or unauthorized access
Complying with legal and regulatory requirements

We do not sell, rent, or trade personal information to third parties for marketing purposes.

4. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

Your consent
Fulfillment of a contract (order processing)
Compliance with legal obligations
Legitimate business interests such as fraud prevention and service improvement

5. Payment Information

All payments made on the Piyush Enterprises website are processed through secure third-party payment gateways.
Piyush Enterprises does not store or have access to your full payment card or banking details.

Payment service providers process information according to their own privacy policies and security standards.

6. Data Sharing and Third Parties

We may share limited customer information with trusted third parties only when required, including:

Payment gateway providers
Courier and logistics partners
IT and hosting service providers supporting website operations

All such third parties are required to handle data securely and use it solely for the intended purpose.

7. Cookies and Tracking Technologies

Piyush Enterprises uses cookies and similar technologies to:

Enable essential website functionality
Analyze traffic and user behavior
Improve overall user experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

8. Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders and provide customer support
Meet legal, accounting, and regulatory requirements
Resolve disputes and enforce policies

Uploaded images and customization data may be stored temporarily for production and support purposes and are deleted or securely archived thereafter.

9. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal data from unauthorized access, loss, misuse, or disclosure.

While we strive to protect your information, no electronic transmission or storage method is completely secure. Therefore, absolute security cannot be guaranteed.

10. Customer Rights

Subject to applicable laws, you may have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of personal data (subject to legal obligations)
Withdraw consent for data processing

To exercise these rights, please contact us using the details provided below.

11. Image and Content Responsibility

Customers are solely responsible for ensuring that uploaded images and content:

Belong to them or are used with proper authorization
Do not infringe copyrights, trademarks, or privacy rights
Are lawful and appropriate

Piyush Enterprises is not responsible for legal issues arising from customer-uploaded content.

12. Children’s Privacy

Piyush Enterprises does not knowingly collect personal information from individuals under the age of 18. If such data is identified, we will take reasonable steps to delete it promptly.

13. Third-Party Links

Our website may contain links to third-party websites. Piyush Enterprises is not responsible for the privacy practices or content of external sites. Users are encouraged to review third-party privacy policies independently.

14. Policy Updates and Changes

Piyush Enterprises reserves the right to update or modify this Privacy Policy at any time.
Changes become effective immediately upon posting on this page.

Continued use of the website constitutes acceptance of the updated policy.

15. Contact Information

For questions, concerns, or requests related to this Privacy Policy or personal data, please contact:

Piyush Enterprises
📧 Email: Piyushenterprises.care@gmail.com

📞 Phone: +91 8383080639

Registered & Communication Address:
B-598, Vasant Kunj Enclave,
South West Delhi – 110070,
India

Final Statement

By using the Piyush Enterprises website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. We value your trust and remain committed to safeguarding your privacy while delivering high-quality customized products.